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Contact us

For general enquiries and customer care please contact us via:

  • Telephone:
    • General Enquiries: 1800 607 822
    • Customer Care Centre: 1800 607 822
    • Business Hours: 8:30am-6:00pm Monday to Friday Australian EST (excluding all National and NSW public holidays)
  • E-mail:
  • Mail: Volkswagen Group Australia, PO Box 414 Regents Park NSW 2143

For enquiries relating to a recall:

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